Quality
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An Employee Owned Company |
Assurance
LightWorks Optics’ compliance to ISO 9001:2008 requirements helps to ensure that customers will consistently receive the highest quality products.
Strategy
- Provide quality through planning, control, improvement and shared experience
- Focus on rigorous, unrelenting discipline throughout the entire
engineering process
- Emphasize total customer satisfaction
- Develop common initiatives, and drive for continuous improvement
- Optimize supplier and product quality through early development participation
- Eliminate defects through process control, product robustness, operator involvement and error prevention
Values and Beliefs
- Total customer satisfaction
- Outstanding customer service
- Innovation, quality and value
- Creativity and teamwork
- Proactive involvement by all team members
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